Helping Host
 

[NEW USERS]

[YOUR WEBSITE]

[YOUR E-MAIL]

Click here for a step by step Video

Login to your control-panel

To open your mail settings page, click on e-mail right underneath the "E-Mail" Headline:

In the page that appears, select the domain from the drop-down box and click the Go button. The window that opens is the mail information for the selected domain:

Mail Service section:

Incoming POP3 Server: your host companies mail server where the incoming mail for your POP3 mailboxes lands.
Outgoing (SMTP) Server: your host companies mail server through which your outgoing mail is sent.
Login: loging into your webmail box from the control panel doesn't require any logins/passwords.
(These are the data you need to use for the e-mail program on your PC or MAC)

Mail traffic: traffic generated on this mail domain by incomming and outgoing mail (* reset every month).

The Object section that appears lists the resources that constitute your mail service. On the right of each resource, there is an icon showing its type. Click the icon to view or change resource properties.

Adding New E-Mail Resources

To add a new resource, click Add New Mail Resource at the bottom of the list. A new form appears:

Four types of resources are available in the drop-down box:

  • mailboxes; to send and receive mail from your account.
  • mail forwarding rules; to forward mail from your local mailbox to any other e-mail address(es).
  • mail aliases; to create alternative addresses for your existing mailboxes.
  • mailing lists; to send mail to multiple users.

Mailboxes

If you select Mailbox, the following form will appear:

  1. E-mail address: enter the name of the mailbox that you would like to create.
  2. Password: set a password for this mailbox.
  3. Comment: enter a comment that will help you identify this address among other mail resources.
    (These are the data you need to use for the e-mail program on your PC or MAC)

Note: Postmaster mail box is a service mailbox and it is not related to Helping Host.
You don't pay for it. It doesn't mean you can't use it. However, you can neither delete this mailbox nor change its quota! The postmaster mailbox quota is unchangeable. To forward postmaster email to one or more other addresses, create a forwarding object with exactly the
same name as the postmaster mailbox.

Note: You can have a mailbox named, say, mailbox1@domain.com and then create a forward with exactly the same name, i.e. mailbox1@domain.com. However, no mail sent to mailbox1@domain.com is stored in it. A forward works only as a foward.

Now you are ready to setup your email program! You only need to read on if you want to utilize the advanced functions of your E-Mail.

Forwards

If you select Mail Forward from the drop-down box above, the following form will appear:

  1. Local e-mail address: enter the address that your mail will be forwarded from.
  2. Remote e-mail address: enter the address that your mail will be forwarded to. This can also be your local address, in which case you must write it in full.
  3. Comment: add a comment that will help you identify this forwarding rule among other mail resources.

    To add more destination addresses for this forward, click the Edit icon in the Remote field in the Mail Forward Properties section.

    Note: You can have a mailbox named, say, mailbox1@domain.com and then create a forward with exactly the same name, i.e. mailbox1@domain.com. However, no mail sent to mailbox1@domain.com is stored in it. A forward works only as a foward.

Aliases

If you select Mail Alias from the drop-down box above, the following form will appear:

  1. Alias Local Name: enter the alias name you would like to create.
  2. To Mbox: select the local mailbox for which you would like to create the alias.
  3. Comment: add a comment that will help you identify this alias among other mail resources.