We have a number of customers with complaints about registration transfer problems. Due to the high number of complaints, we are providing you with these following comments and links to help resolve your issues.
We want to remind you that we are very interested in gaining and keeping your patronage regarding your hosting and domain name business. We will continue to help all of our customers in any way that we can to provide quality service and support.

Please review the following items:

1. ICANN public comment forum on transfers
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ICANN has established a forum for comments and discussion about procedures for transfers between registrars; we encourage you to use this forum to provide any accounts you have of problems transferring names.

The forum can be found at:
http://forum.icann.org/regxfer

2. Transfer of Registrar Dispute Claim Form
http://complaints.opensrs.org

We hope that this information can assist you in resolving your issues.