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Why we don’t offer phone support with all Plans
Can I purchase additional disk space?
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Do I need to buy a domain name from you to host me?

E-Mail

14

Outlook hangs on “Synchronizing Subscribed Folders”
How do I use Google Domains and GSuite but use HelpingHost.com for my website?
Office 365 Outlook E-Mail Settings for HelpingHost.com (IMAP)
Setting up your E-Mail account in a NEW Outlook 365 for the first time.
iPhone E-Mail Account Settings
iPhone or iPad E-Mail Setup
How to change your email password.
Use Gmail to RECEIVE email from your HelpingHost.com email account.
How to create an email account.
How can I setup a vacation message or auto responder at my Webmail?
Use GMail to SEND email from your HelpingHost.com email address
Forcing a timezone in your WebMail
Office 365 Outlook E-Mail Settings for HelpingHost.com (POP3)
Setting up your E-Mail account in Outlook 365 or Outlook 2016

Getting Started

3

How to login to your Hosting Control Panel or cPanel Account.
How do I use Google Domains and GSuite but use HelpingHost.com for my website?
Check if your Domain is working

Managing your Website

4

How to login to your Hosting Control Panel or cPanel Account.
What are your DNS or Name Servers?
How do I increase my Bandwidth?
How to enable SSL

SitePad Editor (FREE)

3

How do I access the FREE Website Editor – SitePad?
How do I add a Video that I already uploaded to a page?
How can I insert a script or HTML Code snippets in the SitePad site builder?

Legal

3

Terms of Service
Privacy Policy
What exactly does unlimited mean?

Old System

6

Outlook 365 email configuration (old system)
How to setup Mail (Mac OS X) (old system)
Outlook 365 root folder cannot be blank
Thunderbird E-Mail Settings – ( Old System )
Outlook 365 email configuration – POP3 (old system)
Change your E-Mail Password (Old System)

Weebly Website Creator

2

How to login to your Weebly
Weebly DNS Servers or DNS Entries

Billing & Payment

2

How to add a Credit Card
How to login to your Billing Portal

Visi Builder Pro

1

Visi Builder Pro Login

Domain Name

6

What are your DNS or Name Servers?
How to unlock you domain and get your EPP code from Godaddy.com
How to speed up a domain transfer
What is your Nominet or IPS Tag?
My Domain Name is expired, whats next?
How to update your domain contact information.

PHP Developers

1

Changing the PHP timezone via .htaccess

Website Statistics

1

Awstats Glossary – What does it all mean?

Live Chat

2

Installing the live chat app in WordPress
How to manage your rePlain chat app in Facebook

Divi Builder

1

How to vertically center a module in a row

Brizy Pro Cloud Editor

1

How to login to your Brizy Builder – Cloud Edition

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Old System

Old System

Outlook 365 email configuration (old system)
How to setup Mail (Mac OS X) (old system)
Outlook 365 root folder cannot be blank
Thunderbird E-Mail Settings – ( Old System )
Outlook 365 email configuration – POP3 (old system)
Change your E-Mail Password (Old System)

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