Table of Contents
Instructions for our OLD SYSTEM. #
Please use these instructions ONLY if our Support Team told you to use these or you know you are on our OLD Hosting Control Panel!
- Open Finder and launch Mail.
- Click Mail -> Add Account.
- Choose “Add Other Mail Account” and click on continue.
- Enter your name email address and email password in the screen that appears.
(you created the email address and password beforehand in our hosting control panel)
- You will receive a message stating that the account needs to be configured manually.
- Click Next.
- Supply the Incoming Mail Server Info using the table below as a guide. Click the Next button when finished.
Parameter Value Account Type IMAP Mail Server mail.helpinghost.com User Name Your complete e-mail address Password Your password for the e-mail address 
- add the required information and click Sign In.
- That’s it!
If you want to double check your settings: #
Parameter Value Port 993 Use SSL Checked Authentication Password 
- Now, add the required outgoing information.
Supply the Outgoing Mail Server Info using the table below as a guide. Click the Create button when finished. Parameter Value SMTP Server mail.helpinghost.com User Name Your complete e-mail address Password Your password for the e-mail address 
- After receiving the notice that Additional account information required, click Next.
- Fill in the additional information as required and click Next.
Parameter Value Port 587 Use SSL Checked Authentication Password 
