Office 365 Outlook E-Mail Settings for HelpingHost.com (IMAP)

In this article you will learn how to check if your Outlook Settings are correctly Setup for our e-Mail Service using IMAP:

Open Outlook 365 (Or Outlook 2016):

Click on File in the Left upper corner:

Setup Outlook 365 or 2016 Step 1

On the page that appears, click on Accounts settings -> Account Settings.

Setup Outlook 365 or 2016 Step 2

A window opens with your current E-Mail accounts.

Now click on the email account you want to check/Adjust and then on Change…:

Setup Outlook 365 or 2016 Step 3

The page that appears should look like this:

Double-check that the field Email Address contains the correct email address.
(Double-check the spelling!!)

Next pay attention to the Incoming and Outgoing Mail Server. Both should be set to mail.yourwebsite.com
(replace yourwebsite.com with your actual website/domain name.
It normally is the part AFTER the @ sign in your email address.
So, if your email address is name@yourwebsite.com then Incoming and Outgoing mail server should be: mail.yourwebsite.com).
Next, click on More Settings…

Setup Outlook 365 or 2016 Step 4

Then click on the “Outgoing Server” Tab” and make sure the screen looks like this:

Setup Outlook 365 or 2016 Step 5

Last, click on the “Advanced” tab and make sure the settings look like this:

Setup Outlook 365 or 2016 Step 6