Please use these instructions ONLY if our Support Team told you to use these or you know you are on our OLD Hosting Control Panel!
Open your Outlook. Click on File -> Info -> Add Account.
In the window that opens enter the complete email address you are trying to access and click Connect.
After a moment Outlook 365 will ask you for your password. Enter your email address password that you setup when you created the email address in your control panel. Now click on Connect.
You will receive a security warning as you can see here. Click NO:
In the window that appears next, click “Change Account Settings”
Now change the incoming and outgoing mail server to: mail.helpinghost.com.
You can see the exact things you have to fill in here:
Click next, and if nothing was misspelled and the password is correct, the account will not be functioning in Outlook 365.