Web Hosting News Here you can find news, tips and tricks that will help you with your website and domain name.Anything from how to keep your website secure to how to make it run faster. How to attract more visitors and how to make sure you are found by search engines.If you have topics you are interested in, please let us know.

NodeJS 11 now available in your Hosting account.

Dear Customers,

If you are using NodeJS on your website, you will be excited to know that Node.JS is now available to choose from in your NodeJS selector.

That brings the total NodeJS versions available to you to 5:

NodeJS 6,8,9,10 and now 11!

Happy Coding.

Your HelpingHost.com team.

How to keep your devices and passwords safe.

Probably one of the busiest tasks for HelpingHost.com Tech Support is to help customers recover from a hacked e-Mail account.

How did this happen?

is the first question we get.
In today’s post, we would like to explain how it happens first and what you can do to prevent it in the future.

How did I get hacked?

There are several ways the attacker will get to you:

  1. you visit a website that infects your computer (or Phone or Tablet, yes, those get hacked just as easily) with a Virus/Worm/Trojan.
    The Malware then reads out the passwords it can find on your computer/phone/tablet and/or reads everything you are typing on your keyboard (KeyLogger).
    Once they readout that password they send it to a so-called Master Server on the Internet. The hacker then uses that information to either hack into your bank account or simply send out spam using your email address and password.
  2. The Router/Modem (the box that connects you to the Internet) has been hacked. When that happens, the hacker now can just read out (sniff) EVERYTHING that happens between computers/phones/tablets in your house and the Internet. So, again the attacker will read out your passwords and use them whenever possible.
  3. You are traveling and use and use a wireless network which in itself has been infected or is not the network you think it is. (Yes, even big hotel chains or airports can run a wireless network that is infected and do not even know about it)
Man in the middle attack

How to be safe in the future?

So, first, to be as secure as possible, make sure that the computer/phone/tablet you are using are SAFE. (unsure? run the free versions of Malwarebytes and/or Thor to make sure)
At the very least run a quality AntiVirus on each device.

Windows: https://www.av-test.org/en/antivirus/home-windows/
macOS: https://www.av-test.org/en/antivirus/home-macos/
Android: https://www.av-test.org/en/antivirus/mobile-devices/

(in addition to the Antivirus we here at HelpingHost.com also run the paid version of this tool on all our machines: https://www.malwarebytes.com/products/ )

Next, make sure to ALWAYS access websites where you have to enter information via https:// (notice the s)
A little lock should appear in front of the URL (screenshot from Google Chrome here):

Ensure a little lock shows in Chrome for example.

Last, ensure that you are using a QUALITY password and NEVER use the same password twice. ( I know, I know, this sounds overwhelming, see the next part on how to remember and manage all these passwords)
You can see if your password is already being used by hackers here:
We would strongly suggest using 1Password on any computer and phone/tablet to keep your passwords safe and help remember all the different passwords:

To sum it up:

  • Keep your devices safe
  • Use Anti Malware software
  • Practice “safe passwords” 🙂

We here at HelpingHost.com hope this was valuable and reduces our workload regarding hacked accounts a lot. If you have any questions regarding this or would like more details please contact our support team as always.

October 2018 domain promos

Current promos for domain registrations:

  • .cam was $23.90 now $9.89.
  • .email was $22.60 now $9.95.
  • .shop was $39.90 now  $9.95.
  • .us was $9.30 now $4.99.

Website Security and Performance

Did you know that a slow website will reduce your ranking in Google?
Did you know that a website that was hacked or is spreading malware will be blacklisted by all major search engines?
Yes, Website Security and Performance are very important for the success of your website.

Search engines are just companies. Be it Google, Bing or Yahoo.
They want their customers to come back and use them over and over again. That’s how they make money. If your website is slow or infects the visitor’s computer, it is bad for business.
For that reason, your website will be downranked if it is slow and even blacklisted if it is infected.

Here at HelpingHost.com, we have almost twenty years of experience in the field of hosting websites. We have many measures in place to prevent your website from being hacked.
However, we have to strike a balance between security and you, the customer, being able to work on your site.

Here I will talk about steps to increase your website security and performance.
Starting with things YOU can do for free, all the way to products which will help secure and speed up your website.

What YOU can (SHOULD) do to improve Website Security for free:

The most important thing YOU can do is to keep your Apps, themes, and plugins up2date.
It does not cost you anything but a bit of time at least once a month, better once a week.
(Do you have lots of websites to manage and would like to have us take care of this?
No problem, its called managed WordPress and starts at 50 cents per month per website)

Next, if you are using WordPress, look for a quality security plugin. For example, Loginizer which you can install via our one-click installer or later on by using WordPress plugins.
If you are using Joomla, you could use Admin Tools made by Akeeba.

Website security and performance

Last, and often overlooked, please choose a GOOD password! Do NOT re-use the same password in multiple places. You will not believe how often we find websites or accounts protected with passwords that are just too simple.
Remember to update your FTP password, your Hosting account password, AND your Application password. (The user you use to login to your WordPress, Joomla, Magento and so on)

Paid solutions to increase website security and performance:

  • cWatch – A service that acts as a firewall in front of your website, filters bad traffic, and scans your website constantly for infections and hacks. In addition, it also looks for changes to your website files to see if you were hacked or infected.
    If issues are found a dedicated security team will repair the website as well as patch it if any vulnerabilities (Weaknesses) are found.
  • Cloudflare – Its main purpose is to enhance the website’s performance, but it also includes some firewall functionality to block bad actors from hacking your site.
  • SiteLock – is mostly focused on Website Security. This product basically tracks changes to your website files. If something changes they check if the changes are caused by a virus or hack or are legitimate. It also checks your website’s reputation on a daily base. Only the most expensive edition of this software includes a web firewall and CDN to enhance the performance of your website.
  • Astra Website Security – unlike the services above, the main advantage is that it gets installed directly on your website. No need for DNS Server changes or DNS entries. Imagine it like an Antivirus Software for your website.


First, the most important thing you can do to keep your website safe and perform at its best is to keep it up2date at all times. It does not cost anything and will ensure that our intrusion detection can do its job.
Second, if available, add a security plugin to your application.
Third, choose a good password and make sure to use UNIQUE passwords.
Last, if you are making some money with your website, it might be worth it to pay a little bit extra to get an extra layer of protection.

New Features: Staging, Backup to Dropbox and Backup to Google Drive

New Features available now.

Software Staging


What is staging? Staging is a method to make changes to your website and check if it is working BEFORE  you switch those changes live. That way you will not have any downtime if your changes break something on your website.

Create a staging copy of your live website to test upgrades, install plugins, themes, add new pages, or any other changes to make sure you are satisfied with the changes before pushing it to the live installation. Refer to the Staging Guide and Push To Live guide.

Backup to Dropbox

Now backup your installations to your Dropbox account with just one click. You can restore such backups from the Softaculous end user panel itself. Refer to the guide here.

Backup to Google Drive

Now backup your installations to your Google Drive account with just one click. You can restore such backups from the Softaculous End User panel itself. Refer to the guide here.

NodeJS 10 has been added

For the Node.JS developers under you using (or planning to use) Node.JS on our hosting platform.
Starting today, you can add Applications with nodeJS 10.Setup your Application using NodeJS 10