Dear Customers,

If you are using NodeJS on your website, you will be excited to know that Node.JS is now available to choose from in your NodeJS selector.

That brings the total NodeJS versions available to you to 5:

NodeJS 6,8,9,10 and now 11!

Happy Coding.

Your team.

Probably one of the busiest tasks for Tech Support is to help customers recover from a hacked e-Mail account.

How did this happen?

is the first question we get.
In today’s post we would like to explain how it happens first and what you can do to prevent it in the future.

How did I get hacked?

There are several ways the attacker will get to you:

  1. you visit a website that infects your computer (or Phone or Tablet, yes, those get hacked just as easily) with a Virus/Worm/Trojan.
    The Malware then reads out the passwords it can find on your computer/phone/tablet and/or reads everything you are typing on your keyboard (KeyLogger).
    Once they read out that password they send it to a so called Master Server in the Internet. The hacker then uses that information to either hack into your bank account or simply send out spam using your email address and password.
  2. The Router/Modem (the box that connects you to the Internet) has been hacked. When that happens, the hacker now can just read out (sniff) EVERYTHING that happens between computers/phones/tablets in your house and the Internet. So, again the attacker will read out your passwords and use them whenever possible.
  3. You are traveling and use and use a wireless network which in itself has been infected or is not the network you think it is. (Yes, even big hotel chains or airports can run a wireless network that is infected and do not even know about it)
Man in the middle attack

How to be safe in the future?

So, first, to be as secure as possible, make sure that the computer/phone/tablet you are using are SAFE. (unsure? run the free versions of Malwarebytes and/or Thor to make sure)
At the very least run a quality AntiVirus on each device.


(in Addition to the Antivirus we here at also run the paid version of this tool on all our machines: )

Next, make sure to ALWAYS access websites where you have to enter information via https:// (notice the s)
A little lock should appear in front of the URL (screenshot from Google Chrome here):

Ensure a little lock shows in Chrome for example.

Last, ensure that you are using a QUALITY password and NEVER use the same password twice. ( I know, I know, this sounds overwhelming, see the next part on how to remember and manage all these passwords)
You can see if your password is already being used by hackers here:
We would strongly suggest to use 1Password on any computer and phone/tablet to keep your passwords safe and help remember all the different passwords:

To sum it up:

  • Keep your devices safe
  • Use Anti Malware software
  • Practice “safe passwords” ūüôā

We here at hope this was valuable and reduces our workload regarding hacked accounts a lot. If you have any questions regarding this or would like more details please contact our support team as always.

Current promos for domain registrations:

  • .cam was $23.90 now $9.89.
  • .email was $22.60 now $9.95.
  • .shop was $39.90 now¬†¬†$9.95.
  • .us was $9.30 now $4.99.

Did you know that a slow website will reduce your ranking in Google?
Did you know that a website that was hacked or is spreading malware will be blacklisted by all major search engines?
Yes, Website Security and Performance are very important for the success of your website.

Search engines are just companies. Be it Google, Bing or Yahoo.
They want their customers to come back and use them over and over again. That’s how they make money. If your website is slow or infects the visitors computer, it is bad for business.
For that reason, your website will be down ranked if it is slow and even black listed if it is infected.

Here at we have almost twenty years of experience in the field of hosting websites. We have many measures in place to prevent your website from being hacked.
However, we have to strike a balance between security and you, the customer, being able to work on your site.

Here I will talk about steps to increase your website security and performance.
Starting with things YOU can do for free, all the way to products which will help secure and speedup your website.

What YOU can(SHOULD) do to improve Website Security for free:

The most important thing YOU can do is to keep your Apps, themes and plugins up2date.
It does not cost you anything but a bit of time at least once a month, better once a week.
(Do you have lots of websites to manage and would like to have us take care of this?
No problem, its called managed WordPress and starts at 50 cents per month per website)

Next, if you are using WordPress, look for a quality security plugin. For example Loginizer which you can install via our one click installer or later on by using WordPress plugins.
If you are using Joomla, you could use Admin Tools made by Akeeba.

Website security and performance

Last, and often overlooked, please choose a GOOD password! Do NOT re-use the same password in multiple places.You will not believe how often we find websites or accounts protected with passwords that are just to simple.
Remember to update your FTP password, your Hosting account password AND your Application password. (The user you use to login to your WordPress, Joomla, Magento and so on)

Paid solutions to increase website security and performance:

  • cWatch – A service that acts like a firewall in front of your website, filters bad traffic and scans your website constantly for infections and hacks. In addition it also looks for changes to your website files to see if you were hacked or infected.
    If issues are found a dedicated security team will repair the website as well as patch it if any vulnerabilities (Weaknesses) are found.
  • CloudFlare – Its main purpose is to enhance the websites performance, but it also includes some firewall functionality to block bad actors from hacking your site.
  • SiteLock – is mostly focused on Website Security. This product basically tracks changes to your website files. If something changes they check if the changes are caused by a virus or hack or are legitimate. It also checks your website reputation on a daily base. Only the most expensive edition of this software includes a web firewall and CDN to enhance the performance of your website.


First, the most important thing you can do to keep your website safe and perform at its best is to keep it up2date at all times. It does not cost anything and will ensure that our intrusion detection can do its job.

Second, if available, add a security plugin to your application.

Third, choose a good password and make sure to use UNIQUE passwords.

Last, if you are making some money with your website, it might be worth it to pay a little bit extra to get an extra layer of protection.

New Features available now.

Software Staging


What is staging? Staging is a method to make changes to your website and check if it is working BEFORE  you switch those changes live. That way you will not have any downtime if your changes break something on your website.

Create staging copy of your live website to test upgrades, install plugins, themes, add new pages or any other changes to make sure you are satisfied with the changes before pushing it to the live installation. Refer to the Staging Guide and Push To Live guide.

Backup to Dropbox

Now backup your installations to your Dropbox account with just one click. You can restore such backups from the Softaculous enduser panel itself. Refer to the guide here.

Backup to Google Drive

Now backup your installations to your Google Drive account with just one click. You can restore such backups from the Softaculous enduser panel itself. Refer to the guide here.

For the Node.JS developers under you using (or planning to use) Node.JS on our hosting platform.
Starting today, you can add Applications with nodeJS 10.Setup your Application using NodeJS 10

[subtitle heading=”1″ subtitle_content=”How to get your WordPress website ready for https.”]

Starting in July 2018, your site will be marked as “insecure” by Googles Chrome browser.
We have added free SSL certificates for all our customers so that you are ready to go right now.

However, often you will need to make some changes to your website to ensure that it uses https:// instead of http://

Here we are showing you how to re-configure your WordPress to use https:

First, login to your WordPress admin and change the WordPress Address and Site Address to https://…

WordPress General settings for https
After logging into your WordPress, go to Settings -> General. Now change the Site Address and WordPress Address to https://

Now, if you made the mistake to use absolute links or images in your WordPress in the past, you now need to change those from http:// to https://.

You could simply go through each and every post and page of your WordPress and manually make that change.
If you however have hundreds of pages and post like us, we suggest to use a Search and Replace plugin instead.

The first step for this is to MAKE A BACKUP:
Login to your Control panel and access Softaculous.

Make A WordPress backup Step 1 Hsphere
If you are in our OLD System.
Make A WordPress backup Step 1 cPanel
If you are in our NEW system.

Now, get a list of your WordPress installations (1) and Click on the Backup icon next to the WordPress install you are working on (2):

WordPress https make a backup step 2

Follow the steps until the backup is complete.
Now go back to your WordPress Admin.

Choose Plugins -> Add New

Click on Plugins -> Add New

WordPress HTTPS Add new plugin step 2




Now type Search and Replace in the keyword fields. Choose the plugin from “Inpsyde GmbH”.

WordPress HTTPS use search and replace




Install and Activate the plugin as usual.

Now click Tools -> Search & Replace


Now, if you want to be really safe, click Create SQL File and then Download SQL file.
This will give you a backup of the database just in case something goes wrong and can be restored very easily using the SQL Import tab.:

WordPress HTTPS use search and replace db backup

replace http with https


Now you click on the Search & Replace tab.


Enter http:// in the Search for field.

Enter https:// into the Replace with: field.










Check the box “Select all tables”

and Dry Run. (This is to test what will happen before anything actually happens.




Click Do Search & Replace.


The results of the search and replace dry run


Here is an example of the result:

Clicking on view details will show you what actually will be changed.

The last step is to UNCHECK “Dry RUN” and choose “Save changes to Database”.WordPress HTTPS use search and replace step 3

Click “Do Search & Replace” one more time and you are done.

Clear your WordPress Cache as well as browser cache to check the results.

New Domain Name promotions this Month:


Ends May 31st:

.website : First Year domain registration: $6.04 (normally $22.60)


Ends June 30th:

.accountants : First Year domain registration: $10.45 (normally $105.10)

.attorney : First Year domain registration: $14.84 (normally $39.90)

.actor : First Year domain registration: $7.14 (normally $39.90)


Ends July 31st:

.design : First Year domain registration: $7.14 (normally $39.90)


Ends December 31st:

.cam : First Year domain registration: $9.89 (normally $23.90)